A senior technician has an experience of more than 5 years working on the systems. In the case of Digital experience group is 25 years on reti e sistemi. The best use of a senior technician is on design, reduced costs, automation, detection of network problems.
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Ordinary assistance-phone – Free Speech
Postal Service-Remote Intervention/Office – 30 minute slots (the customer must allow us to LOG ME IN installation on PCs and servers)
Extraordinary Intervention on site support (minimum time fractions posted = 2 hours, 2 hours of work)
– Delivery service (1 hour south of Milan until 2 hours old, centro nord milano, pie listing for other locations)